• Define interviewing strategy and approach
• Identify and sequence interviewees
• Identify and Mitigate possible interview issues
• Generate, Evaluate, and Sequence interview questions
• Evaluate and Critique interview tracking and follow-up mechanisms
• Identify allocation inputs, sources, and stewards
• Define Validation / Testing Criteria
• Employ, Interpret, & Assess different analysis tools:
- GL/Resource Matrices
- Resource/Activity Matrices
- Activity/Driver Matrices
- Process Flow / Process Mapping
- Driver/Source Mapping
- Data Range Analysis
- Data Tie-Back
- Dimension Bus Matrix
- Cube/Measure Matrix |